Our replacement motor for our George arrived quickly & is now fitted and working perfectly once more. Even better is that Henry Bags isn't some gigantic corporation but a family run business {like us) that obviously works on the traditional foundation of good customer service & good reasonably priced products. I would highly recommend Henry Bags!

Wish more people were as good to deal with Henry is back in action with new motor.

I bought my Henry in 1992, and apart from a replacement hose (which was damaged in the last house move) I’ve never replaced anything. I thought he deserved a new floor head tool as a reward for many years of service, but I struggled with the Henry Neumatic site, as it wasn’t easy to navigate. Then I noticed the Henry Bags site, so thought I’d take a look. I’m very glad I did, because it was straightforward to use (even for an oldie like me…) and items were easy to find and had excellent explanations…..and also very helpful videos. As a result, I purchased the new floor head tool I had originally set out to find, plus the new floor head tool, with the little wheels that whiz across my parquet floor, and the revelation of the decade…the extension hose for vacuuming the stairs!! That was totally down to the excellent video clip that Jonny had done!
Ordering and payment was very straightforward and my items were quickly despatched. I also received a discount for multiple items ordered….it couldn’t really get any better than that! But it did….because I contacted Jonny &Jade because I couldn’t detach Henry’s hose from the pipe, and they offered advice to help (it worked!)
What a pleasure to deal with a company that really looks after its customers, not because they have to, but because they really want to.
Diolch yn fawr..thank you

I absolutely, fully recommend anyone with a poorly Henry to go to Jonny for advice, videos and parts. There's a lot of confusing info and millions of replacement parts available out there, and only HenryBags will make sure you go straight to the right solution first time.

Feeling like a she-ra right now. Just replaced my motor with a new one from here. Really simple and saved me from buying a new henry. Highly recommend

Easy ordering, great website, helpful videos, free delivery and good quality parts at good prices. What more could you ask for. Happy to support a friendly family run small business. Will definitely be ordering from you again when my very old Henry needs new parts, thankyou!

Had problem with Henry not working . Found HenryBags video . Problem solved. Ordered recommended parts. Arrived promptly fitted as per instructions supplied and problem solved. Communication with Jonny was good. A bonus was the free Henry bag included. Very pleased Paul Lunnon

Bought a replacement cable after watching their great YouTube videos on diagnostics. Simple and personable interaction and very pleased with the results

I highly recommend using this family business. I contacted Jonny for help with a broken hoover head. He replied the same day and included video links for further help. I place my order and it arrived the next day. Free delivery too. Excellent service. So much better to support family/small businesses.