Good product that was delivered promptly, highly recommend
Tried the recyclable, polar bear friendly bags and they're awful. These do the job well and if you're careful, you can use them twice. Bang on 😉👍. Fast efficient service, highly recommend 😎
This tool makes cleaning the sofas so much easier! It really buffs up all the dust from soft furnishings, and you can easily remove the accumulated dirt from the fabric strips by running the vacuum hose back and forth over it to keep it fresh. Great product!
Needed a Henry vacuum cable reel contact kit. Contacted this small company and received a compatible kit. This kit was excellent and arrived promptly by 1st class post. Fitting was straight forward but had to make up spacers after removal of defective parts. Would appreciate if these were included. All in all a very pleasant experience from a small company that appreciates its customers. Would definitely recommend them.
It is difficult, if not impossible, to fit the replacement castor.
Genuine part delivered quickly. I like to remind custmers that I dont manufacture Henry vacuums, but I do supply help videos with all of the parts. Simply see the page video on the relivent parts page on the site. I have a video for the castors to help exchange them. If you struggle simply message me for help, I have other tricks to make it easy. I am liteterally the most helpful person there is, but I cant help if I dont know about it. Always disappointing when reviews dont reflect this.
Very good value for money and sent tablets work
Great item ,easy to fit,definitely recommend.
With the parts, i removed Henry’s shell and proceeded to watch the YouTube and took it apart .
The instructions, including clear wiring diagram Henry was put back together and working on full power
great service, thank you, team
Great, easy to use website. Ordered these brushes on Saturday afternoon and received them Sunday morning. Fitted and working. Well done guys.
Ordered the wrong replacement piece. Explained the problem and customer service resolved it immediately. Fantastic service and very happy with new part too.
Found these guys through internet search, really helpful videos on the website, which meant I found out that it was just the carbon brushes I needed to purchase and reuse the plastic holder (couldn’t match the plastic holder to anything coming up on the web)
£12.99, about ten minutes to swop them over and Henry is back up and running and not in land fill.
Dispatched quickly and came first class so all good thanks.
Great work guys 👍
Honestly - it couldnt have gone smoother!
Recommend firstly the Henry (or the other family!) hoover which has done me proud with no issues for years- and secondly these guys are super helpful when it came to customer service, quality, speed and value! You wont be disappointed !!! X x
Brillismt communication : Prompt and helpful advice when I had an issue with my latest purchase. Would not go anywhere else for Henry parts.
I found this co after trawling the internet for replacement Henry filter. Delighted to find family run company and service was excellent. My Henry is like new and so efficient. Thank you, I will recommend to all my family and friends. Annie
Hi Jonny
I have tried the cyclone and confirm it is of some use to us.
The unit was tested with standard Henry floor tool and pipes, which work, but the cyclone connections together with a considerable overall weight make it quite floppy and unstable. Maybe a shorter lighter setup would work.
We also set the cyclone up with a smaller dusting brush together with a short length of pipe and this worked very well for colleting dust off workbenches and seems quite stable.
As you suggested, large items do get stuck inside the cyclone.
Will continue to use the cyclone and update you with progress.
Cheers Ian
Excellent product. Inexpensive and easy to install. Hank the Vac is back up and running again!
The additional length is great but the hose is noticeably narrower than the regular hose which can cause it to get blocked if you hoover up items like a small cardboard tag.