Privacy policy

We are committed to respecting and protecting your privacy. Our primary goal in collecting personal information from you is to help us provide you with services and features that are better suited to your needs and offer you an enhanced user experience. We will only collect sufficient personal information to allow us to communicate with you in an appropriate way. Information that you provide to us will be held and processed in accordance with the Data Protection Act (1998).

We collect personal information from you at various stages throughout your use of our Website, including when you submit an enquiry or place an order.

The personal information we collect from you includes:

Contact Information
This information includes your name, email address, telephone number and delivery address.

Reasons for collecting this information include, but are not limited to:

Responding to enquiries
Fulfilling your order
Contacting you with regards to any issues with your order
Sending you marketing communications regarding products we feel will be of interest to you
Financial Information
This information includes your credit/debit card number and expiry date, and is used for billing purposes and to fulfil your order.

We will never sell your information to anyone. However, in order for certain third parties to provide services on our behalf, we are required to share limited information with them. The third parties with whom we share your personal information will not use your personal information for any reason other than to fulfil the service they provide to us.

Third parties delivering a service on our behalf include our providers of:

Website services
Online payment services
Courier services
Marketing services
Mailing services
Other reasons we may be required to share your personal information include:

As required by the Data Protection Act 1998
In order to prevent fraudulent transactions
For purposes required by law
If you think any personal information we hold about you is incorrect, incomplete or needs to be updated, please notify us. All notices from you to us must be in writing and sent to our contact address. We can then update our records.